Contact American Express Travel Customer Service
American Express Travel Phone Numbers and Emails
Toll-Free Number:
-
(800) 463-5911Transfer Agent
Customer Service:
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(212) 640-2000
Investors:
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(212) 640-5574
American Express Travel Emails:
American Express Travel Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call American Express Travel is 8004635911. 79% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Saturday. The average call time is 1 minute.
Be prepared for the call as American Express Travel may ask you for the following information to identify you as a customer: customer id or account no, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call American Express Travel is 8004635911. 79% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Saturday. The average call time is 1 minute.
Be prepared for the call as American Express Travel may ask you for the following information to identify you as a customer: customer id or account no, email or phone number.
People call American Express Travel mainly because of return/ replace, request for information, payments and charges.
14% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact American Express Travel is dmca@aexp.com. 75% of customers use this email address to address their issues and concerns.
Contact Information
American Express Travel Website:
American Express Travel Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Computershare
P.O. BOX 505000
Louisville, KY 40233-5000
Summary of American Express Travel Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call American Express Travel?
Return/ Replace Question:
- “Change fly”
- “Change dates on my flights”
- “Change my flights”
Request for Information Question:
- “Affair information and pricing”
- “Questions about my trip to Guatemala”
- “How do I cash card”
Payments and Charges Question:
- “Dispute extra charges for luggage & seating for Nov. flight”
- “Double Charge for travel”
- “Dispute”
Activation/ Cancellation Question:
- “Cancelled flight tuxket”
- “Flight canceled”
- “Cancel reservation”
Cards Question:
- “Get my money off of a card”
Other Question:
- “Travelbook”
- “Book travel”
- “Car rental problem”
Compare American Express Travel Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.