Skip to content
Write review For Business
  • Login

Contact American Express Travel Customer Service

American Express Travel Phone Numbers and Emails

Toll-Free Number:

  • (800) 463-5911
    Transfer Agent
Call customer service
Send Message

Customer Service:

  • (212) 640-2000

Investors:

  • (212) 640-5574

American Express Travel Emails:

Investors/ Franchising
Legal
DMCA Inquiries
antipiracy@aexp.com
Privacy Inquiries
Is this your business?

How to Contact American Express Travel Customer Service?

Most Popular Number:

(800) 463-5911
Transfer Agent
Total calls: 61 Issues resolved: 3 Last call: Feb 3, 2025
author avatar
PissedConsumer Reporter

Depending on the nature of your concern, Amex Travel customer service has published several numbers available for immediate assistance. If you have a general inquiry and are already a card member, the phone number to dial is 1-800-528-4800. This Amex Travel phone number is specific to getting help with your existing account and is available 24 hours, seven days a week. The phone numbers for hearing impairment are 711 and 1-800-528-4800.

Next, the American Express Travel contact number is specific to paying bills by phone: 1-800-472-9297. Like other numbers, this contact is available 24 hours a day, seven days a week. To apply for a personal card, the number is 1-888-297-1244, which you can dial anytime between 8:00 AM and 11:00 PM EST. To check application status, dial 1-877-239-3491 between 8:00 AM and 12:00 AM EST, Monday through Friday. For this, Amex Travel customer service hours are between 10:00 and 6:30 PM EST on Saturdays.

American Express Travel Services office is 200 Vesey Street, New York, NY 10285, United States The company handles a wide array of queries from customers. You can visit this location to communicate with the representative in person. Besides, this address can be used to send essential documents via mail. Another mailing address is Computershare, P.O. BOX 505000, Louisville, KY 40233-5000.

The American Express Travel website is another way to contact the company's support team. Open the official website and navigate to Contact Us. Here, you will find different options for getting the care unit. From live chat to call and mailing address to online resources, you can choose the American Express Travel help option that best fits your preference. Moreover, you can also connect with the help team via mobile messaging for 24/7 support. Click on the Chat icon on the Amex App to access the same.

American Express Travel Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call American Express Travel is 8004635911. 79% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Saturday. The average call time is 1 minute.

  • Be prepared for the call as American Express Travel may ask you for the following information to identify you as a customer: customer id or account no, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

American Express Travel Website:

American Express Travel Help Center:

Corporate Office Address:

American Express Travel
200 Vesey Street
New York, New York 10285
United States

Other Info (opening hours):

Mailing Address:

Computershare

P.O. BOX 505000

Louisville, KY 40233-5000

More contact details

American Express Travel Rating Based on 6 Reviews

Rating details

2.1
more details
Customer service
Additional Fees
Value for money
Diversity of Products or Services

Rating stats

Rating trend

Summary of American Express Travel Customer Service Calls

77 TOTAL
CALLS
00:38 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call American Express Travel?

Return/ Replace Question:

  • “Change fly”
  • “Change dates on my flights”
  • “Change my flights”

Request for Information Question:

  • “Affair information and pricing”
  • “Questions about my trip to Guatemala”
  • “How do I cash card”

Payments and Charges Question:

  • “Dispute extra charges for luggage & seating for Nov. flight”
  • “Double Charge for travel”
  • “Dispute”

Activation/ Cancellation Question:

  • “Cancelled flight tuxket”
  • “Flight canceled”
  • “Cancel reservation”

Cards Question:

  • “Get my money off of a card”

Other Question:

  • “Travelbook”
  • “Book travel”
  • “Car rental problem”

Compare American Express Travel Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about American Express Travel? What happened? What can we help you with?
Submit review Don't show this popup